Warranty

Sun Life Saunas® Lifetime Warranty

• Sun Life Saunas® provides a lifetime warranty on wood components against defective material and/or workmanship of cabinetry. Since the wood used in saunas has been kiln dried, a certain amount of expansion and contraction occurs in the wood within a sauna environment. This may result in minor cracks, which is considered normal and not covered under warranty.
• Sun Life Saunas® provides a lifetime warranty on heating elements and electrical components.
• The CD/DVD/LCD system carries its own 1 year manufacturer's warranty.
• Lifetime warranty comes standard with all Sun Life saunas® to the original purchaser. Warranty is not transferable between parties. Proof of original purchase must be provided.

Warranty Labor

• Sun Life Saunas® will perform all labor at our factory free of charge during the warranty period. Customer is responsible for shipping warranted product to Sun Life Saunas® at their expense. Customer may elect to have replacement parts shipped to them when applicable in lieu of labor at the factory.

Warranty Disclaimers

• The warranty is deemed void if the sauna has been misused, altered or open to the elements of weather.

Liabilities

• Sun Life Saunas® and any of its subsidiaries and/or associates shall not be held responsible for any misuse of the sauna by the customer. Sun Life Saunas® shall not be held liable for any damage and/or injury caused by customer misuse of product.
• Sun Life Saunas® and any of its subsidiaries and/or associates do not provide medical guidance or diagnosis. It is always recommended that you contact your physician for advice.

We hope this information has been helpful. If you should have any further questions, don’t hesitate to call us at 1-800-513-2348. Or send us an email.